Privacy policy

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on how to handle data collected through the use of our website. Your data will be processed in accordance with the legal regulations on data protection. Insofar as there are links to other websites, we have no influence or control over the linked content and the data protection regulations there. We recommend consulting the data protection declarations on the linked websites in order to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

Responsible body within the meaning of the data protection law

Car Solutions America
Jose Gabriel Gonzalez Rodriguez | MD
Retorno Algol 5115
Reserva Territorial Atlixcayotl
San Andrés Cholula, Puebla, México
info@csi-repair.mx
+52 222 225 7322

Contact details of the data protection officer

PROLIANCE GmbH / www.datenschutzexperte.de

Data Protection Officer

Leopoldstr. 21

80802 Múnich

datenschutzbeauftragter@datenschutzexperte.de

definitions
Our data protection declaration should be simple and understandable for everyone. The data protection declaration usually uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 of the GDPR.

Data processing when visiting our website
When you visit our website, it is technically necessary for data to be transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:

visited domain
Date and time of the request
Page from which the file was requested
Access status (file transferred, file not found, etc.)
web browser and operating system used
IP address of the requesting computer
cantidad de datos transferidos
We collect the listed data to ensure a smooth connection to the website and allow users to use our website comfortably. Additionally, the log file is used to assess system security and stability, as well as for administrative purposes. The legal basis for the temporary storage of data or log files is Article 6 (1) (f) GDPR. For technical security reasons, in particular to prevent attacks on our web server, we may store this data for a short period of time. It is not possible for us to draw conclusions about individual persons based on these data. After a maximum of seven days, the data is anonymized by shortening the IP address at the domain level so that a link to the individual user is no longer possible. There is no evaluation of this data except for statistical purposes in anonymous form. This data is not combined with data from other data sources.

Contact form and contact via email
If you send us inquiries via the contact form or email, we will store your data from the inquiry form or your email, including the contact details you provided there, for the purpose of processing the inquiry and in case of questions from follow-up. In no case will we transmit this data without your consent. The legal basis for data processing is our legitimate interest in responding to your request in accordance with Article 6 Paragraph 1 Letter f GDPR and, if applicable, Article 6 Paragraph 1 Letter b GDPR, if Your request is for the purpose of entering into a contract. Your data will be deleted after your request has been processed, provided there are no legal storage requirements to the contrary.

Cookies
Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (for example, the current session). Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after you close your browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies allow us to recognize your browser on your next visit.

In some cases, cookies are used to simplify website processes by saving settings (for example, providing options that have already been selected). If the personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR, either for contract performance or in accordance with Art. 6 , paragraph 1, letter f of the GDPR in order to safeguard our legitimate interests in the best way. possible functionality of the website and a friendly and effective design for the customer of the page visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. Cookie settings can be managed at the following links for the respective browser.

Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-reject
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Ópera: http://help.opera.com/Windows/10.20/de/cookies.html

You can also individually manage the cookies used for advertising by many companies and functions. To do this, please use the appropriate user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a feature called “Do Not Track”, which you can use to indicate that you do not wish to be “tracked” by websites. When this feature is turned on, the browser tells ad networks, websites, and apps that you don't want to be tracked for behavioral advertising and the like. Information and instructions on how to edit this feature are available at the following links, depending on your browser provider:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Ópera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=de_DE

Also, you can prevent the loading of so-called scripts by default. NoScript only allows JavaScript, Java and other plugins to run on trusted domains of your choosing. You can get information and instructions on how to edit this function from your browser provider (eg for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that disabling cookies may limit the functionality of this website.

Política de privacidad para usar el chatbot SnatchBot
This website offers its own chatbot to contact you. This chatbot works on the basis of the SnatchBot tool. The provider is Snatch Group Ltd. has its registered office at 8 Abba Eban Blvd, Herzliya Pituach, 46120 Israel. Israel is considered by the European Commission as a country that offers an adequate level of protection for the personal data of citizens of EU member states.

EU-US Privacy Shield USA: SnatchBot Ltd. is a certified participant of the EU-US Privacy Shield Framework. SnatchBot Ltd. is committed to handling all personal information received from European Union (EU) member states in accordance with the Privacy Shield framework in accordance with its applicable principles. For more information on the Privacy Shield Framework, visit the US Department of Commerce Privacy Shield List.

The chatbot uses cookies, which are stored on your computer. To contact you through this chatbot, we store personal data about your request. Your IP address will be anonymized after processing and before storage. Chatbot cookies remain on your device until you delete them. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are disabled, the functionality of our website may be restricted.

More information about SnatchBot's privacy policy can be found at:
https://snatchbot.me/brochures/PrivacyPolicy.pdf

También puede contactarnos para preguntas detalladas a través de la siguiente dirección de correo electrónico:
support@snatchbot.me

Data transfer and recipients
A transfer of your personal data to third parties does not take place, except

if we have explicitly stated this in the description of the respective data processing.
if you have given your express consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR,
the transfer pursuant to Art. 6 Para. 1 Sentence 1 Letter f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
in the event that there is a legal obligation for the transfer in accordance with Art. 6 Para. 1 S. 1 lit.c DSGVO and
en la medida en que esto sea necesario para el procesamiento de las relaciones contractuales con usted de conformidad con el artículo 6 (1), frase 1, letra b del RGPD.
We also use external service providers for the processing of our services, which we have carefully selected and commissioned in writing. You are subject to our instructions and are regularly checked by us. With whom we may have entered into order processing contracts in accordance with Art. 28 GDPR. These are providers of web hosting services, sending emails and maintenance and care of our computer systems, etc. The service providers will not transfer this data to third parties.

Duration of storage of personal data
The duration of the storage of personal data is based on the relevant legal retention periods (for example, from commercial law and tax law). After the respective period has expired, the corresponding data is routinely deleted. If the data is necessary to fulfill or initiate a contract or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you exercise your right of revocation or opposition.

Your rights
Below you will find information on what rights you are granted by the applicable data protection legislation in relation to the person responsible for the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data was communicated or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or objection, the existence of a Right to Complain, the origin of your data, if it is not collected from us, and the existence of automated decision-making, including profiling and, if necessary, meaningful information about your details.

The right, pursuant to Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us.

The right, pursuant to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 GDPR, to request the restriction of the processing of your personal data, insofar as you contest the accuracy of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you use it to assert, exercise or defend legal claims or have objected to the processing in accordance with Art. 21 GDPR

The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another controller.

The right to revoke your consent given to us in accordance with Art. 7 Para. 3 GDPR at any time with effect for the future.

El derecho a presentar una reclamación ante una autoridad de control de conformidad con el Art. 77 del RGPD. Por regla general, puede dirigirse a la autoridad de control del estado federado de nuestro domicilio social especificado anteriormente o, en su caso, el de su lugar habitual de residencia o trabajo.

Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to data processing at any time with effect for the future. In the event of a revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of the consent does not affect the legality of the treatment carried out on the basis of the consent until the moment of the revocation;

right of opposition

If your personal data is processed by us on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, you have the right under Article 21 GDPR to object to the processing of your personal data. personal data, to the extent that this happens. derived from your particular situation. Insofar as the objection is directed against the processing of personal data for direct marketing purposes, you have a general right to object without the need to indicate a particular situation.

If you wish to make use of your right of revocation or objection, an email to office@getecsi.de is sufficient.

Cambios en nuestra política de privacidad
We reserve the right to adapt or update this data protection declaration if necessary, taking into account the applicable data protection regulations. This way we can adapt them to current legal requirements and take into account changes to our services, e.g. B. when introducing new services. The most current version applies to your visit.

Status of this data protection declaration: 05/25/2018